FAQ

Getting started at Bethoje Casino is quick and hassle-free! Simply head to our website, click on the ‘Sign Up’ button, and fill out the registration form with your basic details like name, email, and phone number. Choose a secure password, select your preferred currency (BRL, EUR, or USD), and you’re almost there. We’ll send a confirmation link to your email or a code to your phone for verification. Once confirmed, your account is active, and you can claim your welcome bonus, including 50 Free Spins. The whole process takes just a few minutes, ensuring you can jump into the action without delay. Remember, only one account per player is allowed to maintain fairness, so make sure your details are accurate. If you hit any snags, our support team is available via live chat or at support@bethoje.com to assist instantly. Get ready to experience top games from providers like NetEnt and BGaming right after signing up!

Bethoje Casino rolls out the red carpet for new players with a stellar welcome package across your first three deposits! On your first deposit of at least R$20, grab a 100% bonus up to R$1,000 plus 50 Free Spins on Fortune Ox. Your second deposit (minimum R$30) gets you a 120% bonus up to R$6,000 and 100 Free Spins on Fortune Rabbit. For the third deposit (minimum R$50), we boost it with a 150% bonus up to R$15,000 and 150 Free Spins on Fortune Tiger. No bonus codes are needed—just deposit and the rewards are automatically credited. These offers are perfect for exploring our vast game library, from slots like Snoop Dogg Dollars to live dealer tables by Evolution Gaming. Keep in mind, these bonuses are exclusive to new customers, and terms apply, so check the promotions page for full details. Start playing today and maximize your winning potential with these massive boosts!

At the moment, Bethoje Casino does not offer no deposit bonus codes as part of our promotional lineup. However, our welcome package is packed with value, starting with a first deposit bonus of 100% up to R$1,000 and 50 Free Spins on Fortune Ox for just R$20. We believe in rewarding players generously from the get-go with minimal barriers. That said, we frequently update our offers, so it’s worth keeping an eye on our promotions section for any future no deposit bonuses or exclusive codes. Subscribe to our newsletter or enable notifications to stay in the loop about limited-time deals. If you’re eager to test the waters, our low minimum deposit thresholds make it easy to start playing with little upfront commitment. Got questions about current offers? Reach out to our support team via live chat or email at support@bethoje.com for the latest updates and personalized assistance.

Managing your funds at Bethoje Casino is smooth and secure, with options tailored for convenience. We support deposits and withdrawals via Bank Transfer and Pix, ensuring fast transactions, especially for Brazilian players using BRL. To deposit, log into your account, head to the cashier section, select your preferred method, and enter the amount (minimums start at R$20 for welcome bonuses). Transactions are processed instantly with Pix, getting you into games like Aztec Clusters Slots without delay. For withdrawals, choose your method, input the amount, and submit your request. Processing times vary—Pix is often near-instant, while Bank Transfers may take 1-3 business days. We prioritize security, so first-time withdrawals might require identity verification (KYC) for safety. There are no hidden fees from our side, though your bank might apply charges. If you encounter issues, our support team is on standby via chat or email at support@bethoje.com to resolve them swiftly. Play with peace of mind knowing your funds are handled with care!

At Bethoje Casino, we strive to keep bonus terms fair and transparent, though specific wagering requirements for our welcome offers (like the 100% first deposit bonus up to R$1,000 or the 150 Free Spins on Fortune Tiger) aren’t detailed in this FAQ as they can vary. Generally, wagering requirements refer to the number of times you must play through bonus funds or free spin winnings before withdrawing them as cash. For the most up-to-date details on each promotion, we recommend visiting the bonus terms section on our website. This ensures you know exactly what’s needed to turn your bonus into real money wins. Remember, not all games contribute equally—slots like Bonanza Billion often count 100%, while table games might contribute less. If you’re unsure about specifics, our support team is just a click away via live chat or at support@bethoje.com to clarify any rules. We’re committed to helping you maximize your bonuses with full transparency, so you can focus on the excitement of the game!

Absolutely, Bethoje Casino is fully optimized for mobile gaming, ensuring you can enjoy the action anytime, anywhere! Whether you’re using a smartphone or tablet, our platform adapts seamlessly to iOS and Android devices through your browser—no download needed. For even quicker access, you can install our app directly from the website to your home screen, offering a slick, app-like experience. Play fan-favorite slots like Aloha King Elvis or access live dealer games from Evolution Gaming with zero compromise on quality or speed. All features, from deposits via Pix to claiming bonuses like 50 Free Spins, work flawlessly on mobile. Your account syncs across devices, so you can switch from desktop to mobile without missing a beat. If you run into any display or loading issues, ensure your browser is updated, or contact our support at support@bethoje.com for assistance. Take the casino with you and never miss a chance to win big!

Bethoje Casino boasts a powerhouse lineup of games from industry-leading providers like BGaming (Softswiss), Pragmatic Play, NetEnt, Evolution Gaming, and more, ensuring endless variety and top-notch quality. Dive into immersive slots such as Alice Wonderluck with its fantasy-themed bonuses, or crank up the heat with Hot Chilli Bells and its classic vibes. If table games are your style, enjoy premium blackjack, roulette, and baccarat options, many powered by Ezugi and Evolution for that authentic live dealer rush. Looking for something unique? Try cluster-pay mechanics in games like Snoop Dogg Dollars. With over thousands of titles across categories, including video slots, jackpots, and instant games from Spribe, there’s something for every player. New releases are added regularly, so you’ll always find fresh content. Browse our game library directly on the site to filter by provider or theme, and start spinning for massive payouts today!

Yes, Bethoje Casino operates under strict licensing and regulatory standards to guarantee a safe and fair gaming environment. While specific licensing details are not listed in this FAQ, we assure you that our platform adheres to international online gambling regulations, prioritizing player protection and game integrity. Our games, powered by trusted providers like Red Tiger Gaming and PG Soft, are regularly audited for randomness and fairness using certified Random Number Generators (RNGs). This means every spin on slots like Gold Rush - Johnny Cash or hand in live dealer games is genuinely unpredictable and unbiased. We also implement robust security measures to safeguard your data and transactions. For more detailed information on our licensing authority, visit the ‘About Us’ or ‘Terms & Conditions’ section on our website. If you have further queries, don’t hesitate to reach out to our support team at support@bethoje.com for clarification. Play with confidence knowing we’ve got your back!

The KYC (Know Your Customer) verification process at Bethoje Casino is a standard security measure designed to protect both players and the platform. When you request your first withdrawal or during account setup, we may ask for documents to confirm your identity, address, and payment method. Typically, this includes a government-issued ID (like a passport or driver’s license), a recent utility bill or bank statement for address proof, and sometimes a photo of your payment card (with sensitive details obscured). You can upload these directly through your account dashboard under the verification section. The process usually takes 24-48 hours, though it can vary based on document clarity and volume. Once verified, future withdrawals are faster. We prioritize your privacy, ensuring all data is encrypted and handled per strict regulations. If you face delays or need help, contact our team via live chat or at support@bethoje.com. Completing KYC is a one-time step that ensures secure, hassle-free transactions, letting you focus on winning!

Encountering a glitch at Bethoje Casino? Don’t worry—we’re here to get you back in the game fast! If a slot like Elvis Frog TRUEWAYS freezes or your deposit via Pix doesn’t reflect, start by refreshing your browser or app. Clear your cache and cookies if the issue persists, as this often resolves loading problems. Ensure your internet connection is stable, as disruptions can affect gameplay, especially in live dealer sessions by Evolution Gaming. Playing on mobile? Verify your device’s software is updated. If the problem lingers, try switching devices or browsers (we recommend Chrome or Safari for optimal performance). Still stuck? Take a screenshot of the error and reach out to our support team via live chat for real-time help or email us at support@bethoje.com with details like your device type and issue description. We aim to resolve most issues within minutes, so you can return to chasing those jackpots without losing momentum!

At Bethoje Casino, we’re committed to ensuring gaming remains a fun and safe activity for everyone. We provide a range of responsible gambling tools to help you stay in control. You can set deposit limits daily, weekly, or monthly to manage your spending right from your account settings. Need a break? Use our self-exclusion option to temporarily or permanently suspend your account—contact support at support@bethoje.com to initiate this. We also offer session time reminders to alert you after a set period of play, helping you avoid overdoing it. For additional support, we link to external resources and helplines for gambling addiction assistance. If you’re worried about your habits while playing games like Mahjong Way 2, don’t hesitate to use these features or reach out to our team via live chat for guidance. Your well-being matters to us, and we’re here to support a balanced gaming experience every step of the way.

Your security is paramount at Bethoje Casino, and we go all out to protect your personal and financial information. We use cutting-edge SSL encryption technology to safeguard every transaction, whether you’re depositing via Bank Transfer or withdrawing with Pix. This ensures your data remains private and inaccessible to unauthorized parties. Our platform complies with strict data protection standards, meaning your details are stored securely and never shared without consent. Games from providers like KA Gaming and TaDa Gaming are audited for fairness, so you can trust the outcomes are random. For added safety, we enforce KYC verification to prevent fraud, especially on withdrawals. Two-factor authentication (2FA) is also available in your account settings for an extra layer of protection. If you suspect any unusual activity, report it immediately to our support team at support@bethoje.com or via live chat. Play with total peace of mind knowing we’ve built a fortress around your gaming experience!